Ashland Maintenance Frequently Asked Questions

How does Ashland Maintenance handle customer service emergency calls and after hour support calls?

We provide a 24×7 emergency line to respond to every call should a customer require to report an emergency or special service need. Please contact us at (718) 361-8200 to take advantage of these services.

What type of insurance coverage does Ashland Maintenance provide to its customers?

Ashland provides $5 Million General Liability insurance coverage, Workers Compensation

What kind of training are provided to Ashland cleaning crews prior to being assigned to its Customers?

We hire within and train our staff to provide the best cleaning service possible. We have multiple rounds of training so each service member provides the top cleaning results in each of their respective fields.

How does Ashland make sure the janitorial crews are performing according to its quality standards?

Ashland has its Operations Department supervisors do random site visits to ensure our janitorial crew is delivering the highest quality of service to our customers expect. We also pride ourselves on communication with our customers. We respond quickly to make sure your needs are serviced.

Does Ashland use green products and EPA Certified products?

Ashland uses CDC Approved and EPA Certified products. Our chemicals are non-toxic, biodegradable, and environmentally friendly so you and your staff are always safe and healthy. We also have a Variety of disinfectant products to be used with all Safety Data Sheets available.